Experience the captivating beauty of a real fire without the hassle. The all-new Traditional gas fireplace featuring groundbreaking GlowFire Log Technology redefines the art of fireside ambiance. Gone are the days of unrealistic flames and inefficient gas consumption.
GlowFire ignites a revolution. This innovative technology integrates the burner tubes directly within the ceramic logs, creating a mesmerizing flame effect that truly dances within the logs themselves. Witness a more realistic and vibrant fire unlike any other gas fireplace log set.
Transform your ordinary fireplace into an extraordinary focal point. The Traditional gas fireplace is designed for effortless installation by licensed contractors, making it perfect for both home and commercial settings. Embrace the enduring allure of the fireplace, reinvented for the modern era. Upgrade your fireplace today and experience the captivating warmth and beauty of the Traditional gas fireplace.
FEATURES
- Experience the first-of-its-kind fireplace with burn tubes integrated into the logs, giving a realistic and mesmerizing look of actual burning logs. This cutting-edge technology offers a fuller and more robust flame while using less fuel than traditional gas log sets.
- Every log is a work of art, hand-painted to perfection. From the careful procurement of authentic natural logs to the meticulous artisan casting and hand painting, each piece is crafted with utmost dedication and pride.
- Designed for simple installation, these logs can be effortlessly set up by any licensed contractor for both home and commercial use. Enjoy the beauty and warmth of your new fireplace without the hassle of complicated installation processes.
- Proudly made in the USA, our logs and burners reflect superior quality and craftsmanship. Supporting local production, you can trust that each component meets the highest standards of excellence.
Domestic USA Shipping: Your Grand Canyon Western Driftwood Bedrock GlowFire Logs will be packed and shipped within 1-3 business days and delivered to you between 5-10 business days.
(1) Set of Western Driftwood Bedrock Traditional GlowFire Logs
(1) User Manual
(1) User Manual
RETURNS
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, this item is eligible for FREE RETURNS and NO RESTOCKING FEES if the item is returned in its original condition. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, this item is eligible for FREE RETURNS and NO RESTOCKING FEES if the item is returned in its original condition. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
To return your product, you need to contact: support@saksby.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
