Unleash the magic of a fireplace that transcends expectations. Imagine a fireplace that seamlessly integrates with any design, any space, any vision. The Dimplex Optimyst Pro 1000 breaks the mold, offering a captivating focal point unlike any other.
Witness the mesmerizing dance of flames that appear so real, you can almost feel their warmth. Dimplex's revolutionary technology transforms water into a lifelike flame effect, complete with swirling smoke. This isn't just a fireplace, it's an immersive experience. This electric fireplace knows no bounds.
Transform your space. Transform your mood. Experience the captivating allure of the Dimplex Optimyst Pro 1000 today. Embrace innovation and elevate your home with a touch of magic.
FEATURES
- The Dimplex Optimyst Pro 1000 uses cutting-edge ultrasonic technology to turn water into realistic flames and swirling smoke. Experience the magic of lifelike flames that you can actually touch!
- This fireplace adapts to any design with ease, offering see-through and three-sided open options. Create stunning linear installations by combining multiple cassettes for a custom look.
- Forget about frequent refills with the plumbed water supply kit. Keep your fireplace running smoothly and maintain its mesmerizing effect without interruptions.
- Adjust the flame width with the included spacers and slots to suit your mood or decor. Enjoy a personalized fireplace experience every time.
MANUAL(S):
Domestic USA Shipping: Your DIMPLEX X-2112612 will be packed and shipped within 1-3 business days and delivered to you between 5-10 business days.
(1) OptiMyst 1000mm Electric Fireplace Cassette 40"
(1) User Manual
(1) User Manual
RETURNS
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
To return your product, you need to contact: support@saksby.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
