![DIMPLEX IGNITE EVOLVE Premium Linear Electric Fireplace, 50" [500002573] (SAK34812)](http://saksby.com/cdn/shop/files/Why_Buy_From_Us_{width}x.jpg?v=1731714989)
![DIMPLEX IGNITE EVOLVE Premium Linear Electric Fireplace, 50" [500002573] (SAK34812)](http://saksby.com/cdn/shop/files/Why_Buy_From_Us_1024x.jpg?v=1731714989)
Enchant your space with the revolutionary optimyst cassette fireplace. Imagine a fireplace that transcends limitations. The Optimyst Cassette Fireplace by Dimplex shatters traditional expectations, offering breathtaking flames without the need for venting, gas lines, or hot glass.
This revolutionary technology creates lifelike fire and smoke using ultrasonic technology and water vapor, allowing you to safely savor the ambiance in any room, regardless of size or layout.
Unleash your design dreams with the Optimyst's modular design. Combine cassettes for dramatic linear installations, or customize the flame width for a truly personalized touch. Experience the future of fire with the Optimyst Cassette Fireplace today and discover the perfect fit for your home!
FEATURES
- Experience the magic of lifelike flames and smoke with the Optimyst's cutting-edge ultrasonic technology, creating an ambiance that's truly mesmerizing and authentic.
- Customize your fireplace to fit any space with ease. Mix and match the CDFI500-PRO and CDFI1000-PRO cassettes to achieve the perfect length for your unique installation, whether it's a cozy corner or a sprawling living area.
- Unleash your creativity with adjustable flame width. Easily tweak the flames to suit your mood or décor by utilizing the included spacers and slots, putting the power of customization in your hands.
- Say goodbye to constant refills and hello to uninterrupted ambiance. Opt for the plumbed water supply kit (CDFIPLUMB-KIT, compatible with copper piping) for a hassle-free experience and a sleek, continuous look that elevates any space.
MANUAL
Domestic USA Shipping: Your DIMPLEX Ignite Evolve Linear Electric Fireplace will be packed and shipped within 1-3 business days and delivered to you between 5-10 business days.
(1) 50" Built In Linear Electric Fireplace
(1) Acrylic Crystal
(1) Remote Control
(1) User Manual
(1) Acrylic Crystal
(1) Remote Control
(1) User Manual
RETURNS
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
To return your product, you need to contact: support@saksby.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
