Our Guarantee
We stand by our products and guarantee that they are free from defects. If your order arrives damaged or defection, please contact support@saksby.com. immediately.
RETURNS
The sale of this item is final and this item cannot be returned unless it is defective or damaged during shipping. Please email support@saksby.com with any questions. Customers are responsible for all costs involved with shipping and exchanging items back to our warehouse unless it is due to an error on our part.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded. If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
The sale of this item is final and this item cannot be returned unless it is defective or damaged during shipping. Please email support@saksby.com with any questions. Customers are responsible for all costs involved with shipping and exchanging items back to our warehouse unless it is due to an error on our part.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded. If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.