Experience unparalleled versatility and convenience. Choose from two size options, with the largest accommodating Grand Canyon's approved 24-inch and 30-inch vent-free logs (sold separately). Whether you prefer the warmth of natural gas or the efficiency of propane, the Vulcan Burner System has you covered.
Transform your fireplace into a captivating centerpiece. This system comes complete with large lava rock, standard and platinum embers, creating a realistic and visually stunning flame effect. Convenient control is at your fingertips with the included on/off remote, allowing you to effortlessly adjust the ambiance.
Don't settle for a cold and underutilized fireplace. Upgrade your space with the Grand Canyon Vulcan Burner System. Embrace the warmth and ambiance of a fireplace, anywhere in your home.
FEATURES
- The Grand Canyon Vulcan Millivolt Vent Free Burner System offers a top-tier solution for your ventless fireplace, delivering both style and functionality.
- Select either natural gas or propane fuel to accommodate your specific requirements and preferences. Enjoy the convenience of choosing the fuel type that best suits your indoor fireplace setup.
- This burner system comes equipped with large lava rock, standard and platinum embers, and an on/off remote control for easy operation. Everything you need for a cozy and controlled fire experience is included.
- This burner system comes equipped with large lava rock, standard and platinum embers, and an on/off remote control for easy operation. Everything you need for a cozy and controlled fire experience is included.
Domestic USA Shipping: Your Grand Canyon Millivolt Vulcan Burner System will be packed and shipped within 1-3 business days and delivered to you between 5-10 business days.
Grand Canyon Vulcan Burner System Includes:
(1) Ignition System
(1) Switch and Remote
(1) Connection Fittings
(1) Lava Rock
(1) Black & Platinum Embers
(1) Ignition System
(1) Switch and Remote
(1) Connection Fittings
(1) Lava Rock
(1) Black & Platinum Embers
RETURNS
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
To return your product, you need to contact: support@saksby.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
