Ignite the ambiance, now introducing the Redstone Electric Fireplace - a captivating blend of innovative technology and timeless design. Featuring our groundbreaking Hybrid-FX flame technology, the Redstone creates a mesmerizing spectacle within an enlarged vertical viewing area. Witness the captivating dance of flames, accentuated by independently controlled high-intensity RGB up-lighting, down-lighting, and customizable flame color.
Embrace a personalized experience. Choose from 10 stunning flame color options, adjust the heat with the built-in thermostat, and control the flame intensity and speed for an ambiance tailored to your desires. For added convenience, a timer function and both push-button and remote control options are included.
Elevate your living space with the Redstone Electric Fireplace. Order yours today and experience the perfect blend of modern luxury and captivating ambiance.
FEATURES
- The Redstone Electric Fireplace features Hybrid-FX flame technology, maximizing flame height for a captivating display. Enjoy a mesmerizing flame in an enlarged vertical viewing area, enhancing the ambiance of any room.
- With high-intensity RGB lighting, independently controlled up lighting, down lighting, and flame colors, you can create the perfect atmosphere. Choose from 10 unique colors to match your mood or decor.
- Effortlessly integrate this electric fireplace into your existing wall with minimal depth requirements, creating a seamless, modern look.
- Breathe new life into your worn wood-burning fireplace. The Redstone easily converts your traditional fireplace into a stunning centerpiece while offering efficient, supplemental heat for up to 500 square feet.
MANUAL(S):
(1) Remote Control
(1) User Manual
Our policy for this item lasts 30 days and must be not used and in it's original packaging. If 30 days have gone by since your purchase, unfortunately we can no longer offer you a refund or exchange. Please contact support@saksby.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
For the return of US orders, a restocking fee of 20% + shipping cost will be applied. For quality issues, we will give you the full refund or free replacement after you receive the goods.
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
All damages must be reported within 48 hours of delivery to qualify for any freight claims. Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment. Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window. Pictures of the damaged freight and/or item are required for all claims. If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.