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Experience ultimate comfort, imagine a fireplace that's more than just a heat source. The Napoleon Altitude X is a masterpiece of design and engineering.
Its striking flame dances to life, casting a mesmerizing glow that transforms any room into a sanctuary of warmth and comfort. With a multitude of customization options, you can craft a fireplace that perfectly reflects your personal style.
But the Altitude X is more than just beautiful. It's intelligent. Effortlessly manage your fireplace from the palm of your hand with the eFIRE mobile app. Plus, optional heat management systems ensure that every corner of your space is bathed in cozy warmth.
Say goodbye to chilly evenings and hello to a new level of indoor comfort. Don't settle for ordinary. Upgrade your living space with the extraordinary Napoleon Altitude X Gas Fireplace. Ignite your imagination and experience the Altitude X difference.
FEATURES
- Enjoy an unobstructed view of the flame with the clean face design, creating a stunning focal point for any room.
- Comes with a standard blower that efficiently distributes warmth, ensuring a cozy atmosphere throughout your space.
- A full-view safety barrier is included, providing peace of mind while enjoying the ambiance of your fireplace.
- The ceramic glass adds a sleek, modern touch, while the top lights create a beautiful illuminated effect, enhancing the fireplace's overall elegance.
- Manage your fireplace effortlessly with the eFire mobile app, allowing you to control settings directly from your phone for added convenience. And a remote control is also included, so you can adjust the temperature and flame settings without leaving your seat.
MANUAL(S):
Brochure, Spec Sheet, User Manual, Installation
FREE USA SHIPPING. Your Napoleon Altitude X Direct Vent Propane Gas Fireplace will be packed and shipped within 1-3 business days and delivered to you between 5-10 business days.
Our policy for this item lasts 30 days and the item must be in its original packaging, unused, in original condition. If 30 days have gone by since the delivery date, unfortunately we can’t offer you a refund or exchange. It is your responsibility to return the item to us at your cost. Please Note: By installing or using the product in any way you are accepting your order and, therefore, we cannot accept a return unles the item is found to be operationally faulty.
For quality issues, please contact support@saksby.com immediately so we can remedy the situation for you depending on the fault (for example, cosmetic damage or operational fault).
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via support@saksby.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@saksby.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@saksby.com.
SHIPPING
To return your product, you need to contact: support@saksby.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
